Birdeye sells a complete platform to multi-location brands, with prices given after a form. ReplyTop focuses on replying to your reviews: published prices, a free plan, and you start on your own, today.
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Free, then 12 € excl. VAT a month. At Birdeye, you get prices by filling in a form.
You create your account and connect your Google profile yourself, in minutes. Birdeye offers a demo to get started.
One or a few locations: ReplyTop is made for you. Birdeye targets multi-location brands.
| ReplyTop | Birdeye |
|---|---|
| Entry price | |
| Free up to 5 replies a month, then 12 € excl. VAT a month (10 € a month billed yearly). | Not published: a form, based on your number of locations (from 1–3 to 1,000+), gives access to pricing. |
| Getting started | |
| Sign up online, no credit card. The free plan has no time limit. | Demo, on request. |
| Who it's for | |
| Restaurants, hotels, shops: businesses that get reviews every week. | Multi-location brands in thirteen industries, including healthcare, automotive, real estate, restaurants and franchises. |
| Automatic review replies | |
| Yes, on Google, in every plan. At 1 or 2 stars, the reply waits for your approval (default setting, establishment by establishment). | Yes: the AI replies in your brand voice and either posts on its own or holds the reply for your approval, as you choose. |
| Review requests to customers | |
| Not yet: ReplyTop focuses on replies. | Yes: review requests go out on the channel that gets the most responses. |
| Beyond reviews | |
| Nothing else: ReplyTop focuses on your reviews, from the reply to the follow-up (average rating, trend, customer sentiment). | Visibility in AI search, listings, social media, marketing automation, chatbot, appointments, surveys, competitor tracking. |
Information about Birdeye checked on September 30, 2026 on its public pages. ReplyTop prices exclude VAT.
Comparison written by ReplyTop from the public pages of Birdeye, on the date shown. Offers change: if something is no longer accurate, write to us and we will correct it. Birdeye is a trademark of its owner, not affiliated with ReplyTop.
Three steps, in this order, so that only one tool replies to your reviews.
The free plan opens in a few minutes, with no credit card and no time limit.
Before connecting your profile: two tools replying to the same reviews get in each other's way.
ReplyTop only replies to reviews that don't have a reply yet: those you or Birdeye already answered stay as they are.
Connect your Google profile in a few clicks: your next reviews get their reply, and you only approve the critical ones.
Start for free