Set it up once. Your reviews get answered from then on.
ReplyTop picks up your Google reviews, writes each reply and posts it for you. Here is what happens, step by step, and what stays in your hands.
A review arrives. Here is what happens.
From the moment a review is posted to its reply, with nothing for you to do, unless you choose to.
A customer leaves a Google review
Nothing to do on your side: your profile is linked to ReplyTop once and for all.
ReplyTop picks it up
Three times a day, new reviews from each of your establishments come into your workspace.
The AI writes a personal reply
It picks up a detail from the review, replies in the customer's language, follows your tone and signature guidelines, and varies its wording from one reply to the next.
The reply goes out, or waits for you
At 3, 4 or 5 stars, it is scheduled to go out about an hour later. At 1 or 2 stars, if you wish, it can wait for you as a draft: you review it, you approve it. This safeguard is on by default and can be set establishment by establishment.
You keep track of everything
The dashboard shows your average rating, how your reviews evolve and how your customers feel. A reply already live on Google can be edited at any time.
What about reviews already published?
When you connect your listing, your history is left aside: the autopilot only answers reviews that come in afterwards. For older ones, you pick a period on the reviews screen and hand them to the autopilot, which answers them gradually, within your plan's limit.
Google on autopilot. Trustpilot in one click.
Two platforms, two ways of replying: ReplyTop adapts to each.
Google Business Profile
AutopilotSign in with Google and pick your establishments: ReplyTop picks up, writes and posts for you. Included in every plan, the free plan too.
- Secure connection with “Sign in with Google”, no password to share
- Replies posted straight to your profile
- Access you can revoke at any time
Trustpilot
On Trustpilot, the ReplyTop Chrome extension takes over: it writes the reply right on your reviews page, and you post it in one click.
- Install the extension and add your Trustpilot page address to your establishment.
- Open your Trustpilot reviews page: the ReplyTop bubble appears.
- The AI suggests a reply: read it, then post it in one click.
Automate. Without letting go.
Strict safeguards, so you can hand over your replies with confidence.
Your data in Europe
Hosting in the European Union, encryption in transit and at rest, hashed passwords. Your data is never sold, and you can ask for your account to be deleted at any time.
An AI kept in check
The AI follows strict writing rules: rely only on what the review says, never invent a detail, ban stock phrases, keep a professional tone. And, if you wish, critical reviews can wait for your approval before anything is published.
Free to leave
You remain in complete control. If you wish to take back manual control, you can revoke our access permissions in one click from your dashboard at any time.
Take your evenings back. ReplyTop answers your reviews.
Connect your Google profile in a few clicks: your next reviews get their reply, without you having to think about it.
Start for free- 5 free replies a month
- No credit card
- Cancel anytime