ReplyTop picks up your Google reviews, writes each reply and posts it for you. Here is what happens, step by step, and what stays in your hands.
From the moment a review is posted to its reply, with nothing for you to do, unless you choose to.
Nothing to do on your side: your profile is linked to ReplyTop once and for all.
Three times a day, new reviews from each of your establishments come into your workspace.
It picks up a detail from the review, replies in the customer's language, follows your tone and signature guidelines, and varies its wording from one reply to the next.
At 3, 4 or 5 stars, it is posted about an hour later. At 1 or 2 stars, it waits for you as a draft: you read it, you approve it. This safeguard is on by default and can be set establishment by establishment.
The dashboard shows your average rating, how your reviews evolve and how your customers feel. A reply already live on Google can be edited at any time.
Two platforms, two ways of replying: ReplyTop adapts to each.
Sign in with Google and pick your establishments: ReplyTop picks up, writes and posts for you. Included in every plan, the free plan too.
On Trustpilot, the ReplyTop Chrome extension takes over: it writes the reply right on your reviews page, and you post it in one click.
Strict safeguards, so you can hand over your replies with confidence.
Hosting in the European Union, encryption in transit and at rest, hashed passwords. Your data is never sold, and you can ask for your account to be deleted at any time.
The AI follows strict writing rules: rely only on what the review says, never invent a detail, ban stock phrases, keep a professional tone. And, if you wish, critical reviews wait for your approval before anything is published.
You remain in complete control. If you wish to take back manual control, you can revoke our access permissions in one click from your dashboard at any time.
Connect your Google profile in a few clicks: your next reviews get their reply, without you having to think about it.
Start for free