A restaurant owner, a hotelier or a shopkeeper has better things to do than answer reviews at night. We build the tool that does it for them, as well as they would, while leaving them the final say.
A restaurant owner, a craftsman or a clinic manager puts all their energy into their core business. They have neither the time nor the wish to spend hours every week reading and answering every Google review, whether glowing or unfair. Yet their revenue depends on it: for an independent restaurant, one extra star on Yelp means 5 to 9% more revenue, while it makes no difference to a chain1.
Customers, for their part, expect a quick reply: 81% expect one within a week, and nearly one in five on the same day2. And Google takes the number of reviews and their rating into account in its local ranking3. Answering everything, well and fast, has become a mental load. We wanted an assistant that could automate this task without losing any of the personal touch.
ReplyTop is not one more tool to keep an eye on: it keeps an eye on your reviews, so you can focus on your customers.
Three principles, applied to every feature we ship.
Cutting-edge technology should not be reserved for big brands. We put it to work for independent businesses, at a price that makes sense for them.
Automation should never show. Our AI writes tailored replies that pick up on what each customer wrote: a generic or templated reply puts off one consumer in two2.
Published prices, subscriptions you can cancel anytime, and replies you can always review or edit.
Connect your Google profile in a few clicks: your next reviews get their reply, without you having to think about it.
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