Tradespeople

Your Google reviews answered, even from the job site.

Plumber, electrician, mechanic, landscaper: ReplyTop picks up your Google reviews and replies by mentioning the timing, the quote or the work the customer talks about. If you wish, critical reviews wait for your go-ahead.

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What your customers write, and what the reply does with it

  • Call-out time

    “Came the same day for a leak.” The reply picks up the urgency described: it is what the next customer looks for when reading your reviews.

  • The quote

    A clear quote praised, or a gap complained about: the reply thanks or apologises, without ever publishing an amount.

  • A tidy job site

    A detail customers notice and take the time to write about: the reply picks it up, in one sentence.

  • Three-word reviews

    “Great, recommend.” The reply gives a simple thank-you, with no invented detail.

One review, one reply

The kind of reply ReplyTop writes, then posts for you.

Mark D.
Boiler broke down on a Sunday morning, technician on site two hours after my call. Clear explanations and the quote was respected. Recommend.
Suggested replyScheduled
A boiler that gives up on a Sunday morning cannot wait: thank you for noting the technician's quick arrival and a quote that was respected. Explaining before repairing is part of the job, and it is good to see that it matters to you. — The Martin Heating team

Fictional example: the business, the review and its author are made up for illustration.

Set up once, then it runs

  • Autopilot on Google

    On every plan, the free one included: your Google reviews are picked up three times a day and answered within the following hours.

  • Critical reviews come to you

    At 1 or 2 stars, the reply waits for your approval. That is the default setting, adjustable business by business.

  • Your tone guidelines

    From Starter, the AI follows your guidelines in every reply: “sign on behalf of the workshop”, “never mention prices”, “always stay formal”.

Three rules specific to tradespeople

  1. No amounts, no addresses

    Neither the price of the quote nor the street of the job: the public reply stays general, details are settled on the phone.

  2. Do not argue the invoice under the review

    A disagreement over a quote is settled in private; in public, one calm sentence and a contact are enough.

  3. The review link on the invoice

    In the end-of-job text message or on the invoice, the same message to every customer, without targeting the happiest ones.

To go further: our guide to Google reviews for tradespeople.

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Frequently asked questions

I do not have time for this.
That is the idea: once your profile is connected, your Google reviews are picked up three times a day and answered within the following hours. You only step in on critical reviews.
Can the reply invent a detail?
No: it only picks up what the customer wrote. A review with no text gets a simple thank-you, with no invented detail.
I have several branches. Does it work?
Yes: the Pro plan covers up to 5 businesses, with a reply quota for each and access for your team. Beyond that, write to us.
Is it free?
The free plan replies to 5 Google reviews a month for one business, with no credit card and no time limit.

Take your evenings back. ReplyTop answers your reviews.

Connect your Google profile in a few clicks: your next reviews get their reply, without you having to think about it.

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  • 5 free replies a month
  • No credit card
  • Cancel anytime