Guest Suite offers a complete review solution, with no published price and a 14-day trial. ReplyTop focuses on replies: public prices, a free plan with no time limit, and critical reviews held for your approval.
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Free, then 12 € excl. VAT a month. Guest Suite's website shows no price.
ReplyTop's free plan never expires; the Guest Suite trial lasts 14 days.
At 1 or 2 stars, ReplyTop's reply waits for your approval: that's the default setting, location by location.
| ReplyTop | Guest Suite |
|---|---|
| Entry price | |
| Free up to 5 replies a month, then 12 € excl. VAT a month (10 € a month billed yearly). | No price published on its website. |
| Getting started | |
| Sign up online, no credit card. The free plan has no time limit. | 14-day free trial, or a demo. |
| Automatic review replies | |
| Yes, on Google, in every plan. At 1 or 2 stars, the reply waits for your approval (default setting, establishment by establishment). | Yes, on Google: AutoReply answers new reviews every two hours, in your brand's tone, from 1 to 5 stars depending on your settings. |
| Who it's for | |
| Restaurants, hotels, shops: businesses that get reviews every week. | Tourism, automotive, retail, banking and insurance, personal services, B2B, trades and real estate; independents and networks alike. |
| Review platforms | |
| Google on autopilot. Trustpilot with the Chrome extension, from Starter. | More than 250 connected platforms, including Google, Booking, Tripadvisor, Trustpilot, Pages Jaunes, Indeed and Expedia. |
| Review requests to customers | |
| Not yet: ReplyTop focuses on replies. | Yes: campaigns by text message, email and QR code. |
| Beyond reviews | |
| Nothing else: ReplyTop focuses on your reviews, from the reply to the follow-up (average rating, trend, customer sentiment). | Listings kept up to date on more than 25 directories and platforms, AI analysis of customer satisfaction. More than 10,000 brands equipped, according to the company. |
Information about Guest Suite checked on September 30, 2026 on its public pages. ReplyTop prices exclude VAT.
Comparison written by ReplyTop from the public pages of Guest Suite, on the date shown. Offers change: if something is no longer accurate, write to us and we will correct it. Guest Suite is a trademark of its owner, not affiliated with ReplyTop.
Three steps, in this order, so that only one tool replies to your reviews.
The free plan opens in a few minutes, with no credit card and no time limit.
Before connecting your profile: two tools replying to the same reviews get in each other's way.
ReplyTop only replies to reviews that don't have a reply yet: those you or Guest Suite already answered stay as they are.
Connect your Google profile in a few clicks: your next reviews get their reply, without you having to think about it.
Start for free